Help & FAQ Center

Frequently Asked Questions

Everything you need to know about Cardzy digital wish cards, wedding invitations, visiting cards, pricing, and features.

What is Cardzy and how does it work?+

Cardzy (cardzy.online) is a global platform for creating animated digital wish cards and full event invitation websites. You fill in your event or occasion details, choose an animated theme, personalise the message, and receive a shareable link. Recipients open the link on any device — no app download required.

How can I create and send a digital wish card?+

Visit the Create Wish Card page, select your occasion, pick a theme, enter names, write or select a pre-written message, optionally upload a photo, and click Create. You get a unique shareable link to send via WhatsApp, Instagram, email, or SMS.

How do I create a digital event invitation website?+

Go to Create Invitation, choose your event type (Nikkah, Mehndi, Barat, Walima, Birthday, Iftaar, etc.), fill in host names, event date and time, venue details, and your RSVP WhatsApp number. Cardzy generates a live invitation page with a countdown timer, venue details, and WhatsApp RSVP button.

Is Cardzy free to use?+

Yes, Cardzy is free to start. You can create up to 5 cards per category (5 wish cards, 5 invitations, 5 visiting cards, and 5 magic links) using 5 classic free themes with celebratory background music, active for 30 days with a subtle watermark. Our Pro Plan ($1.99 / Rs 499/mo) unlocks unlimited cards, permanent lifetime links, all 12+ premium themes, watermark removal, and guest list exports.

What features are included in the Pro plan?+

The Pro Plan ($1.99 / Rs 499 per month, or $20.30 / Rs 5,090 per year with 15% discount) removes watermarks, unlocks all 12+ premium themes, enables PNG card downloads, keeps your card links permanent for a lifetime (no 30-day purge), provides unlimited cards across all categories, and includes guest list CSV exports.

How do I upgrade to the Pro plan?+

Contact us via WhatsApp at +92 309 3518796 or email cardzyonline@gmail.com. Share your payment proof (EasyPaisa, JazzCash, PayPal, or bank transfer) and your account email, and we will activate your plan within 2 hours during business hours.

What payment methods do you accept?+

Pakistan: EasyPaisa, JazzCash, Nayapay, Sadapay, and local bank transfers. International: PayPal, Wise, and international debit/credit cards. All transactions are manually confirmed with an instant notification.

How do guest RSVPs and analytics work?+

When a guest opens your invitation link, they see a 'Going / Maybe / Not Going' button. All responses are logged in real time and visible in your dashboard. Export the full confirmed guest list as a CSV file for seating and catering planning.

What languages are supported on Cardzy?+

Cardzy supports 18 languages: English, Urdu (with authentic Nastaliq script), Spanish, French, Arabic, Hindi, Mandarin Chinese, Portuguese, Russian, German, Japanese, Korean, Italian, Turkish, Indonesian, Bengali, Vietnamese, and Swahili.

Can I download my card as a high-resolution image?+

Yes. Pro and Business plan users can download their wish cards as high-quality PNG images suitable for sharing on Instagram, printing, or saving in a digital photo album.

Do these digital invitations work on mobile devices?+

Absolutely. All Cardzy cards and invitations are 100% mobile-first and fully responsive. They are optimised for iOS and Android smartphones — exactly where most recipients will open them.

Can I edit a card after I have already shared the link?+

Yes. If you have a Cardzy account, you can edit your card or invitation from your dashboard at any time. Changes apply immediately — the same link your guests received will show the updated version.

How do I create a digital business visiting card (vCard)?+

Visit Create Visiting Card, select your professional category, fill in your name, designation, company, phone, WhatsApp, email, website, and address. Choose a professional theme, click Create, and receive a permanent link and QR code to share.

Is my card data private and secure?+

Cardzy cards are accessible to anyone with the link — this is intentional, as you share them widely. We do not sell your personal data to third parties. For sensitive invitations, use a public venue name rather than a personal home address. See our Privacy Policy for full details.

About Cardzy Platform & Mission

Cardzy is a global digital celebration platform designed for South Asian families and the worldwide diaspora. The platform allows anyone to create animated digital wish cards for occasions like Eid Mubarak, birthdays, anniversaries, and Ramadan — and professional digital event invitations for weddings, Nikkah ceremonies, Mehndi nights, Iftaar parties, and more.

Unlike generic greeting card websites, Cardzy is built with cultural traditions at its core — featuring Urdu Nastaliq script, Islamic calligraphy patterns, Mehndi and festive themes, and bilingual templates that honour both older family members and younger generations.

Cardzy is free to use with up to 5 cards per category. Our Pro plan ($1.99 / Rs 499) unlocks unlimited cards, all 12+ premium themes, and permanent lifetime links. Cardzy serves users in Pakistan, India, the UAE, Saudi Arabia, the UK, USA, Canada, Australia, and 60+ other countries.

Still Have Questions?

Our team responds via WhatsApp and email within 24 hours.