Contact Cardzy
Have a question, need help with a custom order, or want to learn about pricing? Our support team is ready to assist you. We typically respond within a few hours via WhatsApp and within 24 hours by email.
For fast support, custom card orders, and pricing help. Our WhatsApp line is monitored every day and usually responds within a few hours.
+92 309 3518796
Email Support
Send us a detailed message for account questions, billing inquiries, partnership requests, or feature feedback. We respond to all emails within 24 hours.
cardzyonline@gmail.com
Business Location
Cardzy is a digital-first global platform headquartered in Pakistan. We serve users worldwide with support available in 18 languages across every time zone.
Islamabad / Rawalpindi, Pakistan
Support Hours
WhatsApp Response Times
Monday – Friday: Within 2–4 hours
Saturday – Sunday: Within 6–12 hours
(Pakistan Standard Time, UTC+5)
Email Response Times
All days: Within 24 hours
Complex or custom order requests may take up to 48 hours.
About Our Support Team
Cardzy is built by a small, passionate team dedicated to making digital celebrations simple and beautiful for everyone — from a quick Eid greeting to a royal wedding invitation.
Global Platform, Local Heart
Cardzy supports 18 languages and serves users from Pakistan, India, the UAE, the UK, the USA, Canada, Australia, and over 60 other countries. Whether you need an Urdu Nikkah invitation or an English birthday wish card, we have you covered.
Custom Order Service
Need a fully customised digital card designed just for your event? Our concierge service handles everything — from bespoke Mehndi invitations to NFC business cards for corporate events. Reach us on WhatsApp to discuss your requirements and get a quote.
Technical Support
Experiencing an issue with your card, RSVP tracking, or account? Email us with your card link and a description of the problem. Our technical team reviews all reports and resolves most issues within one business day.
Partnerships & Press
Are you a wedding planner, events company, or media outlet looking to partner with Cardzy? We welcome collaboration proposals and press inquiries. Reach out by email with details about your proposal and we'll get back to you promptly.
Looking for Quick Answers?
Browse our Frequently Asked Questions page for instant answers about pricing, features, RSVP tracking, language support, and more.
View FAQWhat Our Support Team Can Help You With
- ✓Creating and sending animated digital wish cards for Eid, birthdays, anniversaries and weddings
- ✓Building digital event invitation websites with RSVP tracking and Google Maps integration
- ✓Creating professional NFC digital visiting cards for doctors, lawyers, and businesses
- ✓Upgrading to Pro or Business plan and processing payments via EasyPaisa, JazzCash, or PayPal
- ✓Exporting guest CSV lists from your dashboard for event management
- ✓Adding custom logos, fonts, and branding to your company invitation cards
- ✓Troubleshooting card sharing issues on WhatsApp, Instagram Stories, and Facebook
- ✓Placing custom concierge orders for royal wedding invitation designs
- ✓Questions about card data privacy, storage, and account deletion
- ✓Reporting bugs, suggesting new features, or providing product feedback